Many gamers would have been very excited when Leslie Benzies, a pivotal figure behind many Rockstar Games‘ successes, announced a brand-new studio and an ambitious new game. That was the initial reaction when MindsEye was revealed by Build a Rocket Boy, Benzies’ studio. However, instead of meeting expectations, the game has quickly become one of 2025’s most disastrous releases, mired in controversy and plagued by technical issues.
MindsEye has struggled to run smoothly across various platforms, including high-end PCs. Performance issues were so severe that a planned promotional partnership with a well-known streamer had to be scrapped after repeated game crashes made it virtually unplayable during the livestream.
Interestingly, the magnitude of the technical issues appears to have prompted Sony to adopt a more flexible refund policy specifically for MindsEye.
While there has been no official announcement from Sony, multiple user testimonials on social media and forums suggest that refund requests have been swiftly processed, which is an unusual move for a company known for its typically rigid refund guidelines. The situation has drawn comparisons to the infamous launch of Cyberpunk 2077, where Sony made similar accommodations for dissatisfied players.
Amidst the backlash, Build a Rocket Boy has issued a public statement via Reddit, acknowledging the problematic launch. According to the developers, one of the core issues has been identified as a memory leak, which has since been addressed in a recent update. The team has promised continued patches and improvements to bring the game closer to the original vision.
MindsEye centres on a conflict between humanity and technology in the fictional city of Redrock. Players step into the role of Jacob Diaz, a protagonist caught in the middle of a rising rebellion led by sentient robots and a powerful, exploitative megacorporation.
As Build a Rocket Boy races to fix its debut title, the gaming community watches closely, hoping this cautionary tale will ultimately become a story of redemption.
